The Universal Troubleshooting Process

To the major geeks out there, this is old news. But it could come in handy for our up and coming geeks who are getting into the technical fields. It's the Universal Troubleshooting Process (UTP).Here's a summary of its steps:The 10 step Universal Troubleshooting Process1. Get the Attitude2. Get a complete and accurate symptom description3. Make damage … Continue reading The Universal Troubleshooting Process