More First-World Problems

No, I will not take a few moments to fill out a survey… on nearly every bloody website I go to.

I know you’re looking to capture metrics on the customer’s experience on your site. I get it. But when it seems every single site is hijacked by another Foresee survey asking me to share my experience, it seems they’re all missing the biggest question: “what can we do differently?”

Stop derailing the visitor’s session with requests to fill out surveys and start using some log analytics to capture customer experience data.