We don’t need no stinking maps!

It’s comforting to have a figurative road map to guide your way in life.

Perhaps it outlines certain things you must do. Maybe a list of things that indicate success and clearly guide the way to the next step. Achievements to be made. By when.

But do you want to grow?

To really grow?

Step outside of your comfort zone. Well-outside of it. Leave nothing behind to which you can cling assuring you of a safe place to return.

It’s entirely possible that you’ll find that you’ve stepped so far beyond your own comfort zone that no map or process in the world can guide you.

And that’s good. Excellent, actually.

You’ll be defining your own processes and maps to let other people find their way to you.

With certainty, this isn’t for everyone.

But for some, it’s necessary. It’s critical to their growth. And when those few grow, it will help society and culture to find their way.

The Panacea-Tool Incident

A few years ago — 2014 maybe? — we were in the early days of distributed teams and were spread across three timezones. Timing was awkward. So, many of us would start our day from home to join calls and meetings. This was, for us the beginnings of regular telecommuting. To help ease the communications challenges, we also embraced the concepts of video conferencing, screen shares, and multimedia to communicate.

One morning, there was expert brought in to demonstrate and train the lot of us on the new Panacea that the company had invested in: an app that would help manage all of our systems. It was a unified, do-everything tool that would provide visibility of specific known-states and anomalies on any number of systems across our several geographic locations and datacenters. It would pin down the precise, exact origin of a problem, and eliminate the need to log into a server (via SSH, of course) ever again… in order to resolve the issue.

Anyway, while doing the demo, there was this one error that would occur, which would prevent moving any further with a demo or training.

It was something about a missing object, or log file, or permissions to it.

If only there was a tool that had the power and capacity to identify the problem and resolve it… we could use that. It would be a perfect opportunity!

Their sales engineer was stumped.

After he fought with it for half an hour or so, I suggested, that we take a quick look at the actual logs on the system. Odds are pretty good that they’d indicate where the problem was. There was no harm in checking.

“No!” he’d assert. “That’s the wrong way!” And we endured continuous rants of frustrations and borderline vulgarities from him. “This guy!” he had jokingly exclaimed, “What you want to do is impossible!

Oh, I’m sorry… I thought you had used the word, “IMPOSSIBLE.” just there.

Challenge accepted.

I quickly shared my screen and jumped over and skimmed the actual logs from the app on the server itself. Let’s see… at the end of the log file, it had logged that it had crashed. Why? Scroll up a few lines and… permission denied trying to write to one of its own files.

“Oh! I’ll just ‘chmod’ that file so its owner can write to it…”

He boisterously interrupted, “If that’s it, I’ll buy you a steak dinner!”

**tap,tap,tap** **Enter** “Okay, all set… let’s give it another try really quick…”

The problem went away. He was clearly offended that somebody could’ve done it “the wrong way” to find the problem and fix it so quickly.

Took about 20 seconds.

And the really amusing part is that all of this was perfect scenarios to demonstrate the power and capability of the app itself.

Life as a Telecommuter

Living in a tiny space has its benefits and its drawbacks. One drawback is that when the weather outside is somewhat cool or rainy or windy, spreading the living/working space to the outdoors becomes more challenging and we find that we’re cooped up in the house.

Sometimes, for days and days (or even weeks) at a time.

Today, it’s finally the perfect temperature outside with no wind and not a chance of rain for days, so I grab my chair and portable desk and set up my telecommuting workstation outdoors…

Then a bloke starts up a leaf blower for an hour…

And another 75 feet away starts up a power washer.